Comments on: New Vacuum: Bissell Pet Hair Eraser 3920 Review

By: Dellis238

Dellis238 — Tue, 26 Jul 2011 19:47:00 +0000

Piece of junk! Had for 1 week and the beater bar stopped turning and burned the belt up. I called Bissell who gave me a hard time & acted like they were doing me a favor by sending me a replacement bar. Got it in the mail, installed it and the same thing happened again after a few vacuums. Tried to rotate the bar by hand and “burned” myself. I’M SICK OF IT! If there was a class action lawsuit, I would join in a minute. PLEASE PLEASE PLEASE dont EVER buy a Bissell! Dont say you weren’t warned!!!

By: Tile Cleaning Bucks County

Tile Cleaning Bucks County — Mon, 04 Apr 2011 11:36:00 +0000

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By: andy

andy — Mon, 08 Nov 2010 02:23:47 +0000

Just a thought on the dyson…I recently built a new house. While we were carpet shopping, we learned that there is no major carpet companies that will waranty your carpet if they know you use a dyson. Not sure how they could prove you use one?…I guess they have too much suction and the the beater brush really beats the hell out of the carpet.

By: Steve

Steve — Sun, 10 Oct 2010 17:40:37 +0000

I bought the Bissell Pet Hair Eraser exactly 2 months ago from Kohl’s. Today the Beater Brush stopped working. I went online to figure out how to fix this (the engine is much louder now and smells like it is burning) and after reading all the posts, I’ve decided this is a common problem with the vacuum. Luckily I saved the receipt and Kohl’s said they will take it back so I’m going to get my money back on it. Now what to buy in place of it? We have a Golden Retriever who sheds enough that it feels like there are three of him. I guess I’ll go with a Dyson. I would not buy the Bissell based on my own personal experience unless you want to spend $150 every 2 months!

By: Teresa

Teresa — Mon, 23 Aug 2010 18:59:21 +0000

I’ve own the Bissell Pet hair eraser for a year. 3 mos after using it the beater bar started to slow down. By 4 mos it stop working at all. If you lift the machine up a little it spins like crazy, put it on the carpet and it stops. I loved how it worked at first, but now its just a piece of expense junk. Beware, seems alot of people have this problem.

By: Lisa

Lisa — Sun, 01 Aug 2010 20:58:02 +0000

I just wanted to comment b/c I found your review when googling this vac — 10 minutes after I got home from Sears where I spontaneously opted for this model. We’d been looking at the Kenmore Progressive and a different Bissell (b/c I LOVE my Bissell steam mop….) but tried the Kenmore in store and it was too heavy for me.

Anyway…point is….I am a Dyson Animal owner and I am shopping for a vacuum. So, my 2 cents is…you are right on to skip it. We won’t go back. We bought the hype. And when it sucked it was great. When it didn’t…well…it sucked! Your review makes me happy I bought the extra warranty, though. Thanks!

By: Carpet Cleaning Harrisburg PA

Carpet Cleaning Harrisburg PA — Fri, 25 Jun 2010 05:02:55 +0000

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By: Andrea

Andrea — Tue, 16 Mar 2010 12:41:18 +0000

When the green indicator turns red and I clean all the filters, how do I get it to change back to green again? I have only used it 4 times.

Thank you

By: Diane

Diane — Sun, 07 Mar 2010 21:25:07 +0000

I have had this for about 6 monthes and wish I could get my money back. It spews pet hair and dust (and kitty litter)out of the tube the hose fits into when I remove the hose to use it. It does that back track thing with the hair in the carpet and I have to go over it from another angle. Grrrr and it IS a mess when I empty it- have to remember to do that before starting to vacuum, not when I am done. It vibrates so badly(LOUD) on my wood laminate floors that I am afraid the condo owners around me will complain. So I end up using the hose and brush to vacuum the hard floors. Is there a perfect vacuum out there for pet owners? This is NOT it!!!

By: Judy

Judy — Sat, 27 Feb 2010 15:47:19 +0000

Talk about confusion!!! I’ve been researching for 2 weeks. Have a Kenmore bagless and it is a real pain to take apart and clean. I am in my 70′s and don’t want to deal with it anymore. My daughter who has 3 short haired dogs just bout the Pet Eraser but alos owns a Dyson. I have a Shepherd who was just diagnosed with a nonfuntional thyroid…MASSIVE hair loss. If the strip on the front doesn’t seems to work correctly then I figure I should get the 4104. Really wish I could find one with a lifetime Hepa filter. Hoover has one (Windtunnell cyclonic 2). I did find a reconditioned one of those in my price range with a 6 month warranty but am still confused and I can’t afford to waste money. Just don’t know what to do.